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Meet Portico.

Discover the power of Portico's comprehensive suite of tools, designed to streamline luxury property management.

Faster Package Management With Fewer Errors

Efficient package management is crucial for modern multifamily buildings. Our platform streamlines the entire process. Building staff scan the package using our AI-enabled scanning app – automatically reading the resident name, unit details, and package type – reducing manual input requirements. Residents receive instant alerts when their packages arrive and property managers can effortlessly track and organize deliveries, which reduces clutter and missing packages. Our advanced package management system enhances your building’s service quality and provides a seamless, stress-free experience for residents and staff.

You have a package UI

Seamless Communication and Tracking for Maintenance Requests

Managing maintenance requests has never been easier with our intuitive software platform. Tenants can quickly submit requests through the app, providing detailed descriptions and photos to ensure accurate reporting. Property managers receive instant notifications and can prioritize and assign tasks with just a few clicks, ensuring timely and effective resolution. Our platform also tracks the status of each request, providing transparency and communication throughout the process. By streamlining maintenance management, we help keep your properties in top condition, enhance tenant satisfaction, and reduce operational headaches for your team.

Maintenance Request UI

Remove amenity management headaches

Our platform simplifies the process of reserving amenities, ensuring a hassle-free experience for residents and efficient management for property staff. Residents can easily view the availability of amenities such as gyms, pools, and community rooms in real-time, making reservations with just a few clicks. Automated notifications remind residents of upcoming reservations, reducing no-shows and maximizing usage. Property managers have full visibility into amenity bookings, allowing them to optimize schedules, enforce policies, and maintain a smooth flow of activities. With our intuitive reservation system, enhance the overall resident experience and maximize the value of your building’s amenities.

Reservation Confirmation UI

Ensure smooth staff shift transitions and record-keeping

Our shift log feature enhances the way property managers and staff coordinate their daily operations. Seamlessly log and track shift activities, incidents, and important notes in real-time, ensuring a smooth handover between shifts. The platform provides a centralized record, making it easy to review past entries, identify patterns, and maintain accountability. Staff can communicate effectively, share updates, and ensure that critical information is not lost during transitions. Enhance your team’s efficiency and keep your property running smoothly with our comprehensive shift log solution.

Shift Log Wednesday 12 UI

The right info at the right time

Unit profiles are the backbone of efficient property management, and our platform offers a robust solution for creating and managing them. From basic details like unit numbers and sizes to comprehensive information such as tenant history, lease terms, and maintenance records, our platform centralizes all unit-related data in one secure location. Property managers can easily access and update unit profiles, track occupancy status, and generate insightful reports for informed decision-making. With customizable fields and intuitive navigation, our platform empowers property managers to streamline operations, optimize unit utilization, and deliver exceptional tenant experiences.

Unit profile tenant information

Manage building access and guest permissions

Our platform simplifies front desk operations with comprehensive instructions that ensure a seamless experience for staff, visitors and residents. From guest check-ins to deliveries, our intuitive interface provides step-by-step guidance, reducing training time and minimizing errors. Front desk staff can access important information such as visitor guidelines by unit, enhancing customer service and satisfaction. With our platform, empower your front desk team to create a welcoming environment for everyone who enters your building.

Instructions for Front Desk UI

Seamless contractor management system

Efficient contractor management is essential for maintaining and enhancing your property. Our platform streamlines the contractor access process and ensures that building guidelines are adhered to during their visit.

Contractor management UI cards

Easily Messages Residents by Group

Our platform simplifies mass communications, allowing property managers to reach residents and staff with important updates, announcements, and reminders efficiently. With just a few clicks, send personalized messages via email, SMS, or push notifications to targeted groups or the entire community. Our platform also supports scheduling and automation, ensuring timely delivery of information without overwhelming recipients. Groups can be created, such as balcony units, north-facing units, or building-only lists – ensuring segmented communication, which reduces unnecessarily messaging.

Messages from Management Water Shutdown UI

Testimonial & Important Stats

Portico is a game-changer for building managers seeking to enhance operational excellence. They listen to our feedback and update the system regularly. We feel like this platform was built for us."
– Jesus, Property Manager
  • 99.999% More reliable uptime
  • An Open APIOffering Unparalleled Flexibility and Integrations

    Portico’s open API and platform integrate seamlessly with key systems, offering robust solutions for system of record management, key control, maintenance, device integration, access control, and authentication. Customize and scale your property management with ease.

  • Reliability & Security99.9999% Uptime and Careful Data Management

    Portico ensures strict data segregation, robust security, and unwavering reliability. Each portfolio is carefully segregated into its database for data integrity and privacy. Clients can choose to host their database on-premises or in their preferred cloud for complete control. We prioritize your data security and reliability, offering peace of mind as you confidently manage your properties.

  • Seamless OnboardingUnlock Efficiency on Day One

    Our structured playbook, email templates, and zero data loss ensure a smooth transition to Portico. Our white glove service includes in-person training, go-live support, and a direct line for issues. Trust Portico for a seamless migration experience.

Frequently Asked Questions About Onboarding

  • Migrating to Portico is designed to be a seamless process with minimal disruption to your tenants’ experience. Our team works closely with you to plan and execute the migration strategy efficiently. We ensure that critical services like package management, maintenance requests, and communication channels remain operational throughout the transition. Additionally, comprehensive training and support are provided to property managers and tenants to navigate the new platform effortlessly. Our goal is to make the migration process as smooth as possible, ensuring continuity and enhancing overall satisfaction for everyone involved.

  • Migrating to Portico is carefully planned to minimize disruptions to building operations and staff workflows. Our implementation process includes thorough training sessions for staff members to familiarize them with the new platform and its functionalities. We work closely with your team to understand your existing processes and customize Portico to seamlessly integrate with your operations.

    During the transition, our support team is available to provide assistance and address any questions or concerns that may arise. We ensure that essential services such as key management, maintenance tracking, and communication channels continue without interruption. Our goal is to streamline operations and enhance efficiency, ultimately reducing disruptions and improving overall building management processes.

  • We understand the importance of data integrity during the migration process to Portico. Our team follows industry best practices and uses secure data migration tools to ensure that there is minimal risk of data loss or corruption.

    Before the migration, we conduct a thorough assessment of your existing data and develop a comprehensive migration plan. This includes data validation and testing procedures to identify and resolve any potential issues beforehand. Additionally, we work closely with your team to backup and safeguard critical data to mitigate any risks during the transition.

    Our priority is to ensure a smooth and secure migration process, protecting your valuable data and preserving continuity in your operations.

  • Absolutely, we offer comprehensive support to address any problems or concerns you may encounter while using Portico. Our dedicated support team is available via phone, email, or chat to assist you with technical issues, software functionality questions, or any other inquiries.

    Additionally, we provide regular updates and maintenance to ensure that Portico remains reliable and efficient. You can also access our knowledge base and user guides for self-help resources and troubleshooting tips.

    Our goal is to ensure that you have a positive experience with Portico and that any issues you encounter are resolved promptly to minimize disruptions to your operations.

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Discover how Portico can revolutionize your property management.

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